Cloud Data Operations Associate

To: info@findasia.com.hk

Remember to state the job position you are interested in.

Job Duties: 

  • Participate in the team, being part of the global organization to ensure the infrasturcture and content is well-delivered to the customers 

  • Gain an understanding of Microsoft Azure Cloud Infrastructure (incl. IaaS, PaaS, cloud storage, Azure
    Service Fabric)  both the products and services 

  • Monitor daily client batch processes and perform baseline quality assurance checks to ensure SLA compliance 

  • Technical support for all products via ticketing system (JIRA) for internal and external 

  • Establish scalable and repeatable processes to benifit overall support for customers 

  • Generate automated and scripted processes aimed to the recollection and process of metrics 

  • Investigate and solve complex issues afecting the operation 

 

Requirements:

  • Bachelor degree in Business, Finance, Computer Science, Engineering etc. 

  • Fluent in spoken and written English 

  • With 2 years relevant experience 

  • Strong quantitative problem-solving and analytical skills, detail oriended

  • Linux and DOS scripting skills towards automation is highly preferred

  • Experience with SQL, Python, or other object-oriented programming language (VBA, UNIX/ LINUX is a plus)

  • Experience in Service/ Help Desk is a plus

  • Positive, curious mind and good problem-solving skills 

 

Benefits:

  • Five-day work wee

  • Medical insurance

  • Performance bonus